February 03, 2023 1:00 PM Australian Eastern Standard Time

As the CEO and co-founder of Cube Online, I am delighted to announce that our long-term and trusted technology partner Birdeye has officially acquired Cube Online.

The whole team at Cube is excited and proud to be joining the world’s leading all-in-one customer experience platform, and its innovative global team. 

This is an excellent outcome for all Cube Online customers, not only because they will get access to the best technology in the world, but they will now also benefit from significant investments in customer support and back-of-house infrastructure, and will also get priority access to all new features and product improvements.  

Our local staff and management team across Australia and the UK will continue to lead the business with the support of our global colleagues to ensure the best possible outcomes for our customers and team alike. 

Over the course of the next few months, we will also be undergoing the process of rebranding Cube Online to Birdeye - so keep an eye out for that!  

Birdeye’s product innovation, customer obsession, and company culture make this a natural fit with our incredible team at Cube Online. 

With the synergies of our relationship, we have big plans to continue our success from previous years and keep growing the business in Australia, New Zealand, and the UK. 

Tony Van-Eyk, Co-Founder and CEO of Cube Online

Birdeye is the world's #1 all-in-one customer experience platform and has been the highest-rated reputation and customer experience platform for the last five years. Birdeye is widely trusted in helping businesses connect with their customers through their impressive customer experience platform. Their innovative software enables local businesses to be found online, generate reviews, monitor and post on social media, and holistically view all customer touchpoints. 

“I want to extend a warm welcome to the entire Cube team and the thousands of Cube customers. We’re excited to have you join the #1 digital customer experience platform. With this acquisition, we’ve expanded our international presence into Australia, New Zealand, and the United Kingdom.” - Birdeye CEO, Naveen Gupta 

While many other software companies are downsizing investments in innovation and people, Birdeye has been on a tear recently announcing brand new products like Social, Appointments as well as hiring top talent. With the acquisition of Cube, Birdeye now has more than 100,000 customers and nearly 1,000 employees worldwide.

We couldn’t be more excited to join the Birdeye family, as combining our two companies is a win for all customers, and we look forward to the work ahead.

Tony Van-Eyk, Co-Founder and CEO of Cube Online